Packages / Community portal
Package for municipalities
Community portal
For municipalities and local communities: organizations, places and a shared calendar on one website.
From $438 per month, hosting included, by population · excl. VAT. Software from $399 + Standard hosting $39. About hosting and operations.
Onboarding
21 hours
Short questions
2 hours a month
Named administrators
5
Price per member
None
What you get
In practice
All organizations in the area on one website, at no extra cost per organization
A shared calendar of events
Places and areas, with activity and news per place
News for residents. Notices, services and marketplace are in development and are not part of the current delivery
Data processing agreement and accessibility statement as part of onboarding
Priced by population. The municipality assesses procurement requirements using the total contract value, including add-ons and options
Built for: Municipalities · Culture and volunteering departments · Districts and local communities · Local networks
Price
What it costs
Total: software and hosting
| Residents | With Standard hosting | With Performance hosting |
|---|---|---|
| Under 10,000 residents | $438 per month $4,380 per year | $518 per month $5,180 per year |
| 10,000–50,000 residents | $738 per month $7,380 per year | $818 per month $8,180 per year |
| Over 50,000 residents | $888 per month $8,880 per year | $968 per month $9,680 per year |
Large sites often need Performance hosting. Dedicated server: by quote. The hosting tier follows concurrent logins and the site’s needs, never population. Your offer specifies the tier. What are hosting and operations?
Price breakdown
The price is package software plus hosting and operations. Software follows the package and population; operations follow the site’s needs. Modules are included in the software.
Software
| Price | |
|---|---|
| Under 10,000 residents | $399 per month $3,990 per year |
| 10,000–50,000 residents | $699 per month $6,990 per year |
| Over 50,000 residents | $849 per month $8,490 per year |
Hosting and operations, per site · What are hosting and operations?
| Price | |
|---|---|
| Standard | $39 per month $390 per year |
| Performance | $119 per month $1,190 per year |
| Dedicated server | By quote |
All prices exclude VAT. Pay yearly and get two months free, including hosting and operations. Community portal has one price for municipalities. Branches in the portal cost nothing extra. The price follows population, using Statistics Norway figures as of 1 January. Specific delivery requirements are priced in the offer.
Community portal
Onboarding: 21 hours · $2,990
The same, plus meetings with the municipality and a fixed document pack: a data processing agreement, privacy and security documentation, and an accessibility statement.
Onboarding is available at a fixed price or by the hour. The fixed-price scope is agreed in your offer. Onboarding has no separate hosting charge.
Included
Everything in the core, and modules when you need them
Always included
Modules at no extra cost
We switch on what you use, because fewer features make faster pages.
Add-ons
Three add-ons with their own price
Add-ons are priced per site for their separate licences or work, regardless of branch count. They have no separate hosting charge.
Vipps
Vipps, the Norwegian mobile wallet, is an add-on. With one organization on the site, the payment goes straight to it. With several organizations, they sell today through the site’s Vipps agreement: the site receives the payment and settles with each organization by agreement, with a sales report. Payment straight into an organization’s own Vipps account, where the organization has its own agreement with Vipps and is the seller on the receipt, is in development. The organization’s Vipps keys will then be stored encrypted, and the key that unlocks them is kept outside the site’s public files.
- Vipps in the checkout, next to card and PayPal
- One organization: the payment goes straight to it
- Several organizations: sales through the site’s Vipps agreement, settled with each organization
- A sales report per organization
$25 per month
$250 per year
Email automations
Automatic emails such as welcome messages and reminders, email sequences and if/else rules.
- Starts when a tag or list is set
- Birthday and login triggers
- If/else rules and email sequences
- Repeated sendings
$24 per month
$240 per year
On request
Forum and groups
Discussion rooms per branch or place, and messages between members.
- Discussion rooms per branch or place
- Messages between members
$36 per month
$360 per year
You choose how email from the site is sent. Use your own provider account or send through us for $29 per month plus the provider’s list price without markup. We do not recommend a particular provider. Setup is included in onboarding; adding it later costs one hour.
Getting started
How we start
01
Free intro meeting
Up to one hour, and a written offer.
02
Onboarding: 21 hours
$2,990
03
Launch
Your site goes live, and your administrators know how to use it.
04
We run it
Hosting, updates, backups and bug fixes are part of the monthly price.
Details
Hours, hour bank and support
The first meeting, up to one hour, and a written offer are free.
Hourly rate
$150
For custom design, content, moving from another system and extra training. Billed per quarter hour. You get an estimate or offer first, and the work starts once you have accepted it.
Hour bank
Fixed hours every month for work we do for you. Unused hours can be used the following month and then lapse. The hour bank can be cancelled before the next month, with no yearly discount and no automatic cash refund.
| 2 hours per month | $250 |
| 5 hours per month | $560 |
| 10 hours per month | $1,060 |
| Support | Included | Costs extra |
|---|---|---|
| Bugs in the system | Always fixed, at no cost | — |
| Help pages | Free to use | — |
| Short questions by email or form | 2 hours a month, from 5 named administrators | Hourly rate beyond this |
| Work we do for you: content, pages, import, reports, design changes | — | Hourly rate or hour bank |
Members ask their association; we answer the administrators. All prices exclude VAT.
What if we want to stop?
You own your data. UT provides exports in open formats. Scope, delivery and handover if the service ends are specified in the agreement.
When a module holding your content is cancelled, we leave that content untouched for 30 days. You receive an export before the content is deleted and the module is switched off.
Cancelling Vipps disables that payment method; card payments and existing orders remain. Cancelling email automations retains the newsletter contacts and lists.
An included module can be switched off without changing the package price. A monthly subscription can be cancelled before the next billing period. A yearly subscription covers twelve months, with no automatic refund of the unused period, and renewal is confirmed before the next year.
Tell us about your organization.
We answer every enquiry ourselves and tell you honestly whether a package fits.
